“If I knew then what I know now, I would have asked more questions before surgery.”
Lynette's story demonstrates how vital openness, honesty, and patient-centred care are in restoring confidence in healthcare. She underwent spinal operations that caused devastating harm — yet the full extent was hidden from her for years.
Only later did another doctor uncover the real damage: migrated staples, nerve injury, and long-term consequences that changed her life.
“The first operation had been experimental, without my consent. I only learned this later. The impact has been permanent.”
Now retired and living in Kent, Lynette focuses on what brings her peace: sewing, reading, and spending time by her wildlife pond. But she continues to speak out for safer care, honesty, and compassion in healthcare.
Her message is simple but powerful: “Please have respect for patients and put their health and safety before budget cuts.”
AvMA stands beside people like Lynette every day, providing expert advice, advocacy, and hope to those affected by medical harm. By giving £7 a month, you can help us continue providing expert advice and advocacy to people affected by avoidable medical harm.














